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OHQ's documents are adequate proof of a fee that is payable unless they are revealed to be inaccurate. Customer will certainly use its affordable endeavours to notify OHQ of any type of billing conflict within fourteen (14) days of receipt of an invoice, adhering to the procedure described in Area 15. If Client disagreements an invoice, the invoice should continue to be paid on time however OHQ will credit or refund Client if it is later on fairly established by OHQ or according to the dispute resolution process described in Area 15 that the billing was inaccurate and the Customer is qualified to a credit or reimbursement.

Such modifications might include, without constraint, adjustments to the amounts of the Registration Fees or Use Costs for OHQ Paid Providers, modifications to the usage allowances consisted of in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such modification will take result after reasonable development composed notice is given to Customer (for instance, by being published to the OHQ Internet Site), except that any type of such modification that affects a Selected Paid Service will apply to Consumer starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ provides notification of such alteration to Customer based on Section 16.8.

If Consumer does not terminate its usage of any affected Selected Paid Solution prior to the reliable day of such alteration, Customer will be considered to have actually concurred to such modification relative to such Selected Paid Solution. (b) If a Rates Strategy picked by Customer is terminated, OHQ will certainly supply Customer with practical advance notice of no less than thirty (30) days and Consumer will certainly be offered the choice of selecting a brand-new Rates Strategy from then-current rates strategies used by OHQ.

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For avoidance of uncertainty, this paragraph does not use to changes to the Catalog, which are dealt with in Area 7 (receptionist services).1. Customer represents that all information offered by Consumer and its customers to OHQ (consisting of, without restriction, all call info and details regarding Client's Bank card) is accurate, current and full at the time it is supplied to OHQ

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Consumer should in all times follow all legislations, policies, requirements and codes suitable in connection with its usage of OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will not use any type of OHQ Offerings to participate in, or to encourage or assist others to take part in, any unlawful or deceptive activities.

If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent out, Customer will certainly incur the appropriate Membership Charge for the new Paid Service Term (the ""). The effective date of such discontinuation will be either (i) the Requested Termination Day, or must Customer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Consumer terminates pursuant to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will be retained and the OHQ Offerings readily available to Customer till the last day of the Final Paid Solution Term (based on reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit score will certainly be preserved by OHQ for future usage by Client if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Solution, OHQ will not be accountable whatsoever for answering phone calls, taking or delivering messages, or doing any kind of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Customer's Account and Consumer's accessibility to the Account.

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(e) Following termination of any OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ might require that Customer pay a reinstatement fee of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details accumulated by OHQ from Customer and its customers might be utilized, disclosed and shared by OHQ in conformity with OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as may be amended every so often.

The Controller hereby appoints the Cpu relative to processing activities carried out during the stipulation of receptionist solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the adhering to commitments: The Processor shall abide by the relevant Data Protection Laws and must: (a) just act on the composed instructions of the Controller and make sure those acting under their authority do the same; (b) make sure that individuals refining the data undergo an obligation of confidence; (c) use its finest endeavours to protect and safeguard all personal information from unsanctioned or illegal processing, consisting of (but not limited to) unexpected loss, damage or damage; (d) guarantee that all processing satisfies the demands of the GDPR and relevant Data Defense Legislation; (e) guarantee that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous permission of the Controller; notify the Controller of any intended adjustments worrying Sub-Processors; they execute a composed agreement containing the exact same data protection commitments as set out in these Terms; understand that any failing on the part of the Sub-processor to follow the Information Protection Laws, the Processor stays completely liable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in supplying subject access and permitting information subjects to exercise their civil liberties under the Information Protection Rules.

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The Controller shall accomplish appropriate and suitable onboarding and due persistance checks for all Processors, with a complete evaluation of the obligatory Information Defense Regulation demands. The Controller shall validate that the Cpu has appropriate and documented processes for data breaches, data retention and information transfers in position. The Controller shall obtain proof from the Processor as to the: (a) confirmation and reliability of the workers made use of by the Processor; (b) any type of certifications, accreditations and plans as described in the onboarding procedure; (c) technical and functional steps used in safeguarding the Personal Data; and (d) procedures in place for allowing data based on exercise their civil liberties, consisting of (but not limited to), subject gain access to demands, erasure & correction procedures and limitation of handling procedures.