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What's The Best Live Virtual Receptionist Software

Published Jul 19, 24
6 min read


Our services can be customised to match high-volume, high-complexity corporate reception needs and we can also create bespoke remedies. Have inquiries? Please fill out your details and we'll communicate. Put Australia's leading online receptionist option to the test! We're prepared to address your phone FREE for 7 days.

A whole lot of business require their phone calls to be addressed just when they are incapable to take the call themselves. If you tip out of the office for an hour or your internal assistant goes to lunch, is on leave or is hectic on one more call and you have several calls coming in at the one time.

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In such instances our assistants will then answer the phone as if we remained in your workplace. You're always in control and can kick back understanding you will certainly never miss an additional important telephone call again!.

I have actually worked with OfficeHQ for several years over a number of different services. After having problems previously with one more carrier (who were missing telephone calls cardinal transgression), it's been so good to be able to count on punctual, professional call answering.

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My clinical practice has expanded extremely fast and recently they have actually been able to tip in and save the day when various other team were ill with Covid. For the degree of service they provide, they can never ever be the cheapest out there. Their client service is outstanding and they clearly satisfaction themselves on this.

Running a vibrant legislation method, there are a great deal of moving components I have to worry around. Many thanks to the steadfast professionalism and reliability of OfficeHQ, reception services isn't among them. Over the ten years I've been with OfficeHQ they have actually provided only the best solution I might wish for.

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The service was very very easy to establish up and costs a fraction of what it would certainly to work with an assistant. We have been with OfficeHQ for a variety of years currently and couldn't be better with the solution we get - remote virtual receptionist. Function is dealt with politely and skillfully and we recognize our customers remain in good hands

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My consumers and prospective clients have just ever commented favourably on the answer; I don't assume anybody has know it's not my own reception. They are also efficient quiting telemarketers. For the core function of addressing telephone calls professionally, offering a great impression and accurately taking messages, five stars.

Is always responded to by staff. We have been making use of OfficeHQ for over eight years now.

This suggests just pertinent calls get across me, so I do not get disrupted when I'm ideal in the center of something! We have located utilizing OfficeHQ's remote assistant solution extremely valuable to our business. It has actually liberated our team to react to clients on our terms, reducing disturbances during the functioning day and allowing effective and succinct interactions.

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I was worried regarding not being in control of our very own telephone calls, but I have actually been proved wrong and the solution has actually exceeded my assumptions. I would recommend OfficeHQ to any person thinking about virtual services.

Extremely suggest (live receptionist answering service). We have actually used this service for over 2 years I would extremely recommend OfficeHQ to anyone! Especially tradies and launch. Consumers like it when their telephone calls are responded to, and OfficeHQ has actually addressed every one for us. OfficeHQ provides us the guarantee that no phone call will certainly be unanswered, which is very essential for a service-based business.

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Additionally, having accessibility to our own OfficeHQ website makes handling our account easy. I have actually been using OfficeHQ for 16 years. The most effective point I have done for my organization. Currently possible consumers are responded to in a timely manner and in one of the most specialist way. It is essential that my consumers can constantly have their telephone calls addressed promptly in a specialist fashion which produces a terrific impression.

We had actually diverted our phones to them whilst overseas. We utilize this service as a small company proprietor for when we are away or overseas - virtual answering services for small businesses. They do a phenomenal job and I recognize my customers remain in the very best hands with this service. We have actually been utilizing OfficeHQ's virtual phone answering solutions for the very best part of a decade and it's been an excellent method to guarantee new client queries are never missed out on, as well as efficiently managing enquiries from jobseekers.

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We never miss out on a service chance yet don't have reception staffing problems to manage. It's an excellent solution and has been very advantageous for our company. I can't tell you exactly how fantastic it's been to deal with OfficeHQ. I can currently actually go on vacation without stressing over answering the phone.

Support constantly react promptly and action whatever is required, which is massive for us particularly when we have new staff members and we require to upgrade our directions. The team has actually contacted us to clarify and boost our treatments to guarantee the finest feasible experience for our customers. OfficeHQ were constantly expert and just best people on the other end of the line! I have no doubt in advising them for a reception solution.

We required a remedy where our phone telephone calls are always addressed on schedule and OfficeHQ have been aiding us with these for over five years currently. Very satisfied with the solution so much. The even worse thing for a consumer is to call an organization and there is no solution or the telephone call mosts likely to voicemail.

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As organizations we function so difficult to promote our solutions and we require to be there for the customer when they make a decision to get to out. Additionally we are frequently on the phone currently with other customers or active with other job, so having the telephone call addressed by someone else assists us manage points.

What's The Best After Hours Virtual Receptionist Worldwide

This enables the personnel to prioritise their time to ensure that when they are returning the phone call they can commit their full attention to this specific client. We plan to stick about with OfficeHQ, are grateful for their solutions and would recommend. We utilize OfficeHQ for our small service, our after-hours telephone calls obtain forwarded to their function group and it has actually been absolutely nothing however an enjoyment collaborating with their function crew.

Economical and wonderful customer care. We've been making use of OfficeHQ for years as our after-hours function service and located that they have actually constantly been incredibly expert and respectful to our clients. We always get an email with the message within mins of them taking the call. Very advise. OfficeHQ have actually answered our ask for a few years, couldn't be happier with their professionalism and level of solution.